S A M S A I T
ILC

ILC, International Language Centre, is sinds 1990 gevestigd in Waalwijk en is een taleninstituut gespecialiseerd in het verzorgen van taal- en cultuurtrainingen. ILC richt zich op de ontwikkeling van mondelinge en schriftelijke taalvaardigheden in meer dan 25 talen.

How is all works:
Planners use Samsa to manage the customers (CMS) and their orders (order management). Each order results in a limited amount of hours that are scheduled as batches for a period of time. The allocation of Trainers (trainer management) is then planned based on their availability (holidays and preferences are taken into account). Conflicts are real time visible and can be solved.
Rooms can also be booked and allocated as limited resources.

Managers: can visualize the KPI;s as part of the planning process: financial information and allocation of trainers.