ILC, International Language Centre, has been located in Waalwijk since 1990 and is a language institute specialized in providing language and culture training. ILC focuses on the development of oral and written language skills in more than 25 languages.
How it all works:
Planners use Samsa to manage the customers (CMS) and their orders (order management). Each order results in a limited amount of hours that are scheduled as batches for a period of time. The allocation of Trainers (trainer management) is then planned based on their availability (holidays and preferences are taken into account). Conflicts are real time visible and can be solved.
Rooms can also be booked and allocated as limited resources.
Managers: can visualize the KPI;s as part of the planning process: financial information and allocation of trainers.